> ## Documentation Index
> Fetch the complete documentation index at: https://docs.puffle.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Unibox

> The shared inbox for outbound replies and ongoing conversations.

Unibox is where replies and outbound conversations live after outreach begins. It gives the team one place to read, triage, and continue conversations.

## What Unibox Is For

* Review replies from active outreach.
* Send follow-up messages from the right context.
* Track conversation status across people and companies.
* Keep reply handling separate from outbound setup.

## Related Concepts

<CardGroup cols={2}>
  <Card title="Outbound" icon="send" href="/core-concepts/campaigns">
    Outbound creates the conversations Unibox manages.
  </Card>

  <Card title="Lead Finder" icon="user-magnifying-glass" href="/core-concepts/lead-finder">
    Lead Finder creates the contact context that makes replies worth following up.
  </Card>
</CardGroup>